Returns & Exchanges

At Authentic.com, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to make your shopping experience seamless by providing a straightforward process for all returns and size exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed within 5-7 business days.